FAQs

We travel across Wollongong, the Illawarra, Shellharbour and South Sydney. That includes Wollongong, Kanahooka, Dapto, Port Kembla, Figtree, Corrimal, Thirroul, Shellharbour, Kiama and the southern Sydney suburbs.

If you are just outside those areas, get in touch anyway. We will tell you honestly whether we can reach you, and telehealth appointments are available anywhere in Australia.

An accredited exercise physiologist is a university qualified allied health professional who uses clinical exercise to treat injury, chronic disease and disability. We are recognised by Medicare, the Department of Veterans Affairs, the NDIS, private health funds and workers compensation insurers.

Where a physiotherapist often focuses on hands on treatment in the early stage of an injury, exercise physiology focuses on the rebuilding phase: restoring strength, movement, capacity and confidence so the problem does not keep coming back. The two work well together, and we will refer you on when hands on treatment or imaging is the right next step.

It is not only for injury and illness either. The same testing and programming is used for performance: return to sport after an injury, strength and conditioning blocks, technique coaching and managing training load so you can push hard without breaking down again.

Gold and White Card holders are fully funded. Ask your GP for a D904 allied health referral naming exercise physiology, then send it through to us. We bill the Department of Veterans Affairs directly, so there is no payment, no gap and no claiming on your part.

A standard referral covers up to twelve sessions in twelve months, and we come to your home anywhere in the Illawarra, so there is no clinic to drive to and no waiting room. If you are not sure what to ask your doctor for, call us on 0424 234 282 and we will walk you through it.

We work with plan managed and self managed participants. Exercise physiology is usually funded under Improved Daily Living or Improved Health and Wellbeing, and it does not come out of your core supports.

You will get a service agreement up front, sessions at home or in the community rather than in a clinic, and progress reports written so they can be used at your plan review. We are happy to take referrals straight from support coordinators, plan managers and allied health teams.

No. You can book directly and pay privately with no referral at all.

A referral is only needed when a third party is paying. Medicare requires a Chronic Disease Management plan from your GP, the Department of Veterans Affairs requires a D904 referral, and workers compensation requires an approved claim number with a referral from your nominated treating doctor.

Yes. Appointments run over secure video for clients outside our driving range, those away for work, and anyone who would rather not have a visit on the day. Assessment, program design, reviews and technique coaching all work well online.

Telehealth is claimable through the Department of Veterans Affairs, the NDIS and most private health funds on the same basis as a face to face visit. Choose telehealth when you book and we will send you the link.

The first visit runs for about an hour. We talk through your history and your goals, then assess movement, strength, balance and function as appropriate. You will get an explanation of what we found and a written program to start on straight away.

Wear comfortable clothes you can move in, and have any scans, reports or referrals handy.

Fees depend on how your care is funded. Clients with a DVA Gold or White Card pay nothing. NDIS participants are charged in line with the current price guide. Medicare care plans attract a rebate for each visit with a small gap, and private health extras cover can be claimed on the spot.

Call us on 0424 234 282 and we will give you an exact figure for your situation before you book.

Yes, if your extras cover includes exercise physiology. We process claims at the time of the appointment, so you only pay the difference. Check your annual limit with your fund before you start a block of sessions.

Nothing. A clear space roughly the size of a rug is plenty, and we bring bands, weights and any other equipment your program needs. If you have a home gym or a local park you prefer, we are happy to work there instead.